MyServices

A

• Abandoned vehicle
• Anti-social behaviour (ASB)
• Application for an Entry in the Book of Remembrance
• ASB case review request

B

• Bins - Assisted collection
• Bins - Damaged - repair request
• Bins - Excess garden waste
• Bins - Excess rubbish
• Bins - Litter/Dog mess bins
• Bins - Missed collection
• Bins - Missed garden bin
• Bins - Replacement
• Business Rates - Moving into the area
• Business Rates - Moving out of the area

C

• Claim for compensation
• Complaints and compliments
• Contact the Welfare Rights Team V2
• Contact us about business rates
• Contact us about revenues and benefits
• Contact Us About Your Housing
• Council Tax - Change of tenancy
• Council Tax and Housing Benefit - Change of Address
• Council Tenancy change of personal details or household circumstances

D

• Dog mess
• Drainage problem

E

• Environmental or pollution issue

F

• Flooding
• Fly posting or graffiti
• Fly-tipping inc private land
• Food hygiene

G

• Grit bins
• Gritting Streets and Roads

H

• Homelessness - let us know about a rough sleeper
• Housing Benefit and Council Tax Reduction change in circumstances
• Housing repair

L

• Lost and found dogs

M

• Missing or damaged manhole or other covers

N

• Noise complaint
• Notify us a tenant has passed away

P

• Polling station review
• Potholes and street maintenance
• Private rented property in need of repair

R

• Report a fraud
• Report a tenant in rent arrears
• Reported issues
• Reporting Fraud Anonymously
• Request for financial information
• Road markings
• Rubbish – dangerous/hazardous
• Rubbish – Excess/nuisance on business premises
• Rubbish - Dumped rubbish (flytipping)
• Rubbish - Excess household waste
• Rubbish - Excess rubbish in a household garden
• Rubbish - Overflowing litter bin

S

• Self employed income
• Street lights and street furniture
• Street nameplates
• Street obstruction
• Supply Information To The Trading Standards Team

T

• Tenancy change of personal details (SMBC tenants or applicants only)
• Termination of tenancy
• Tree problem

W

• Whistleblowing
• Whistleblowing Anonymous
• Workplace health and safety concerns

A

• Appeal against Housing Benefit, Council Tax Reduction or Discretionary Housing Payment decision
• Application for an Entry in the Book of Remembrance
• Application to receive landlord payment notifications by email
• Ask Regulatory Services
• Assisted bin collection

B

• Bin exchange
• Bins - Assisted collection
• Bins - bigger blue bin
• Bins - Damaged - repair request
• Bins - Extra garden waste bin
• Bins - New built property bin package
• Bins - Replacement
• Bins - Whens my bin day
• Bulky collection
• Business Rates - Pay by Direct Debit

C

• Children and young adults disability and special needs registration
• Claim for compensation
• Contact the business growth team
• Contact the Welfare Rights Team V2
• Contact Us About Your Housing
• Council Tax - Pay by Direct Debit
• Council Tax - Payment Arrangement
• Council Tax - Request a copy of your bill
• Council Tax - Special payment arrangement
• Council Tax refunds
• Council Tenancy change of personal details or household circumstances

D

• Damaged or replacement bin
• Dropped kerb

E

• Environmental information or property enquiry
• Extra garden bin

F

• Fob and Suited Key request
• Food Hygiene Rating Scheme Revisit Request
• Food Waste Registration
• Freedom of Information Request

G

• Garage Tenancy Termination
• Garden assistance request for over 60s
• Garden Waste Collection - Subscription
• GDPR right to erasure

H

• Housing Benefit overpayment direct debit
• Housing repair

I

• Ice Cream Mobile Traders Application for Consent
• Immigration property inspection

L

• Local Welfare Provision application

N

• New bin package

P

• Permission to alter council property
• Permission to keep a mobility scooter at a Council property

R

• Rent - Outstanding credit application
• Request a copy certificate
• Request for tenancy succession

S

• Skin piercing and tattooing registration
• Subject Access Request (SAR)
• Suggest a topic for the scrutiny board

T

• Tenancy change of personal details (SMBC tenants or applicants only)
• Termination of tenancy

W

• When's my bin day?

A

• Abandoned vehicle
• Application to lease
• Application to license a house in multiple occupation - additional licensing scheme only
• Application to license a house in multiple occupation - mandatory licensing scheme only
• Apply for a H Bar or disabled parking bay or repaint
• Ask registrars

B

• Business rates e-billing

C

• Chaperone application
• Child employment licence
• Child entertainment licence
• Child entertainment licence exemption
• Contact us about the Sandwell Well-being Charter Mark for school
• Council Tax - Apply for, cancel or continue your single person discount
• Council Tax - Apply for student discount
• Council Tax e-billing
• Council Tax refunds

D

• Discretionary Housing Payment application
• Dropped kerb

F

• Free School Meals

G

• Garage tenancy application

H

• Housing Priority Application
• Housing Registration
• Housing registration change of circumstances

I

• Ice Cream Mobile Traders Application for Consent
• Interested in a piece of land

J

• Join Our Sandwell Residents Panel
• Joint tenancy

L

• Landlord Portal application form
• Licence to place amenities on or over the highway
• Local Welfare Provision application
• Looking for a job, an apprenticeship or training? Get in touch

M

• Mandatory and discretionary rate relief application
• Mutual exchange application

P

• Permission to keep a mobility scooter at a Council property

R

• Request a copy certificate
• Request for tenancy succession
• Residential Parking Scheme

S

• School admissions (midyear) appeal form
• School Admissions Appeal
• School Clothing Assistance Application
• Shape Your Talent 2025 Applications
• Small business rate relief application

B

• Benefit over-payment
• Bereavement Services Memorial Renewals
• Bus lane penalty notice
• Business Improvement District Scheme
• Business rates

C

• CCTV penalty notice
• Council tax

F

• Fixed penalty notice

H

• Highway extent enquiry
• Houses of multiple occupancy licence fees
• Housing Grants Payment
• Housing rents

I

• Invoice payments

N

• Non-residential care service

P

• Parking penalty notice

R

• Riverside rents

S

• School absence penalty notice
• Street naming and property numbering

B

• Book a citizenship ceremony
• Book a marriage ceremony
• Bulky collection

G

• Give notice of marriage

P

• Pest control

T

• Tip Booking Form

C

• Children and young adults disability and special needs registration
• Children not in school
• Council Tenancy change of personal details or household circumstances

G

• Give notice of marriage

I

• Interested in taking on an apprentice or member of staff

N

• Notify us a tenant has passed away

R

• Register a birth
• Register a death

A

• Appeal against Housing Benefit, Council Tax Reduction or Discretionary Housing Payment decision

C

• Child entertainment licence - parent validation
• Council tax, Housing rents, Riverside rents, Benefit over-payment

D

• Discretionary Housing Payment application

F

• Fixed penalty notice

I

• Invoice

O

• Other payments

P

• Pay school absence penalty notice

S

• Self employed income

T

• Tip Booking Form

A

• App Feedback

B

• Benefits - Apply for housing benefit

C

• Community trigger report form
• Contact the Welfare Rights Team
• Council Tax - Amend an existing Direct Debit
• Council Tax - Discounts and Exemptions

D

• Demonstration form - Potholes and street maintenance

F

• Fob and Suited Key payment form

H

• HACT Application Dash only
• Household Support Fund application

L

• Litter and dog bins

M

• Missed Bin Collection
• Missed collections

P

• Pay Benefit Over-payment
• Pay Bus Lane Penalty Notice
• Pay Business Improvement District Scheme
• Pay Business Rates
• Pay CCTV Penalty Notice
• Pay Council Tax
• Pay Fixed Penalty Notice
• Pay Highway Extent Enquiry
• Pay House of Multiple Occupation (HMO) Licence Fees
• Pay Housing Grants
• Pay Housing Rent
• Pay Invoice
• Pay Non Residential Care Service
• Pay Parking Penalty Notice
• Pay Riverside Rent
• Pay School Absence Penalty Notice
• Pay Street Naming and Property Numbering

R

• Report an Empty Property
• Rubbish - Excess rubbish in household garden

S

• Sandwell Residents Panel - Update your details or unsubscribe

U

• Upload your evidence